Ravena Ltd t/a ZANTI

 

Registered Office: 45 Albemarle Street, London, W1S 4JL 

Company Number: 12345678 | VAT Number: GB123456789 

Email: info@drinkzanti.com| Telephone: 0333 004 0052

 

1. General

These Terms and Conditions apply to all goods supplied by Ravena Ltd t/a ZANTI (“the Company”) to any customer (“the Customer”). By opening an account or placing an order, the customer agrees to be bound by these terms.

 

2. Orders

All orders are subject to acceptance and availability. Orders may be placed in writing, via email, or through other agreed methods. The Company reserves the right to refuse or cancel any order at its discretion.

3. Price and Payment

Prices are subject to change without notice. Unless otherwise stated, payment terms are strictly Pro Forma or 30 days from the date of invoice for approved credit accounts.

The Company may agree to alternative payment terms at its discretion.

The Company reserves the right to charge interest on overdue accounts at 5% above the Bank of England base rate.

Ownership of goods remains with the Company until full payment has been received.

4. Delivery

Delivery times are estimates only and not guaranteed. The Company shall not be liable for any loss or damage arising from delayed or failed delivery.

Risk passes to the Customer at the point of delivery. The Customer must ensure someone is available to receive the goods during business hours.

4a. Customer Collection

Where goods are collected by or on behalf of the Customer, risk passes to the Customer at the point of collection. A signed collection note issued by the Company will serve as confirmation of collection. The Company is not liable for goods once collected.

5. Returns & Shortage

All shortages, discrepancies, or damaged items must be reported within 48 hours of delivery.

Requests for returns must be made within 5 working days and approved by the Company.

Returned goods must be unused, in original packaging, and in a condition suitable for resale. Credit notes or replacements will be issued at the Company’s discretion.

6. Storage & Product Handling

The Customer is responsible for storing all products in accordance with any instructions provided. The Company is not liable for damage or deterioration resulting from improper storage or handling after delivery.

7. Data Protection

All customer data is handled in accordance with UK GDPR. The Company may use customer data for the purposes of order processing, account management, and occasional marketing (where consent has been given).

We will never sell or share customer data with third parties without permission.

8. Termination

The Company reserves the right to suspend or terminate any account without notice in cases of non-payment, breach of terms, or insolvency.

9. Liability

The Company’s total liability shall not exceed the value of the goods supplied. We are not liable for any indirect or consequential loss, including loss of profit or business interruption.

 

10. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.